Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.


Return Policy

If you're not fully satisfied with Silpoura Clip-on Spout, simply return it within 30 days of the shipping date.

Please call us at 720-630-8112 for your RMA #


Please return your Silpoura(s) in like-new, resalable condition, and in the original, undamaged product packaging.


Once we receive your returned Silpoura(s), it takes about 7-10 business days to process the return. We'll credit the original form of payment (credit card).


Unfortunately, we cannot process exchanges. But all you need to do is reorder the item you want, and return the unwanted one to us.


    • Legal Notice
    • All notices from Total Concept Investments to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Total Concept Investments o shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

      8145 W54th Ave
      Arvada, CO 80002
      Delivery shall be deemed to have been made by You toTotal Concept Investments five (5) days after the date sent.

    • Copyright
    • All content appearing on this Web site is the property of:

      Total Concept Investments
      PO Box 206
      Arvada, CO 80001
      Copyright © 2015 Total Concept Investments . All rights reserved. 

    • Trademarks
    • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Total Concept Investments, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of TCI or any third party, except as expressly granted herein.

    • Use Of Site
    • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Total Concept Investments, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if TCI believes that customer conduct violates applicable law or is harmful to the interests of Total Concept Investments, LLC and its subsidiaries.

    • Privacy Policy
    • At Total Concept Investments, LLC we respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used only by TCI.  Your personal information is secured via SSL (Secure Socket Layer) Technology.

    • Warranties
    • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. TCI makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. TCI SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL TCI BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


    Return Policy
  • You may Silpoura Clip On Spout  from this Web site by using any one of the payment options listed. Total Concept Investments, LLC  reserves the right to change its payment procedures at any time without prior notice to you. You may request a refund within 10 days of the original purchase date for a full refund minus a 10% processing fee.  We will only issue a refund to the credit card used at the time of checkout. 

    To initiate a refund or exchange please contact TCI 720-630-8112










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